Deliveries, Returns & Refunds

FREE DELIVERY on orders of £50 or more

We will get your order ready for despatch within 3 to 5 days working days or sooner if possible. We will then send it to you via Royal Mail. Delivery should normally be within two weeks (ten working days) of placing an order, although most deliveries will be faster.

In the unlikely event that products are out of stock we will notify you to see if our anticipated delivery date is acceptable, or to arrange cancellation of your order.

If you select a delivery address which is different from the cardholder’s address, the recipient will not see the payment receipt, which will be sent to the buyer.

Delivery charges are based on destination and weight, for orders less than £50.

United Kingdom

EU, North America and Rest of World

Customers outside the UK may be charged for local import duties and taxes.  Tudor Times Ltd is not responsible for these charges, which customers may be asked to pay when their order is delivered.  More information can be found by contacting your local Customs and Excise Office.

Returns and refunds

If you find any fault in the products purchased, please let us know at shop@tudortimes.co.uk  attaching a picture of the item. We will replace faulty goods if we are notified within thirty days of purchase and we will pay you the cost of the return postage. We will notify you of the returns address when responding.

 If you wish to return an unused product, which is not faulty, please notify us at shop@tudortimes.co.uk within fourteen days of purchase. If it reaches us in its original condition, within a further fourteen days after notifying us, we will refund the purchase price, and the standard delivery charge. We are unable to refund the return delivery cost.

 Once you have begun any digital download, it is not possible to cancel your order.